Delete your TarteebHome account

You can request deletion of your TarteebHome customer account without reinstalling or opening the mobile app. TarteebHome will review your request and verify that it is yours before processing it.

How to request deletion

1. Open the TarteebHome Contact Us form.
2. Enter the name and email address associated with your customer account.
3. In the message, write “Account deletion request” and include your account email or customer username if known. Do not include your password, payment card details, or identity documents.
4. Submit the form. We may contact you using the account email to verify the request.

You do not need to sign in or install the app to submit a request. The Contact Us form uses TarteebHome’s anti-abuse controls and creates a support request for review.

What happens to your information

After we verify and process a request, we will close or delete the customer account and delete or anonymize personal information that is no longer needed for marketplace operations. Some order, payment, refund, tax, dispute, fraud-prevention, security, or accounting records may be retained for the period required by law or legitimate business requirements. Where retained, those records are restricted to the relevant purpose and are not used to keep an active customer account.

For details about information we collect, service-provider sharing, and retention, read our Privacy Policy. For help with a request, use the Contact Us form.